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Your free trial

What the trial includes, how you know where you are in it, and exactly what happens when it ends. Nothing is deleted.

On this page

Where you are in it What happens when it ends Who can subscribe One eBay account during the trial

Every new workspace starts on a 30-day free trial. No card, no sales call, and the whole product — one eBay account, unlimited orders, every figure and every report.

app.baiord.com/patik-store/dashboard
Dashboard
Sell
Orders3Refunds & Returns2ProductsSuppliers
Money
FinanceExpenses
Understand
AnalyticsReportsInsights
Month to date
$3,912.47net profit
409 of 412 priced99%
Support Settings eBay: patik_store
Patik Store Search orders, SKUs, buyers…⌘K Trial · 18 days left· Choose a plan3 PR

Dashboard

Your profit at a glance — this month, and any window beside it.

This month

1 Oct to today

Net profit

$3,912.47

6.2%

409 priced orders · after $580.00 expenses

See breakdown
Revenue (priced orders)
$13,148.67
eBay fees
−$1,970.30
Cost of goods
−$6,478.65
Buyer refunds (net of fee credits)
−$270.85
Supplier recoveries
+$63.60
Gross profit
$4,492.47
Expenses
−$580.00
Net profit
$3,912.47

Refunds and recoveries are counted in the period they arrived — closed months stay closed. Changeable in Settings.

Revenue

$13,284.60

4.9%

gross sales incl. shipping

3 orders awaiting buying price · $135.93 of sales not in this profit yet

Profit margin

34.2%

0.4%

avg $9.57 per order

Orders

412

3.3%

412 orders

View orders

Refunds

$312.40

11 in period

View refunds
TodayLast 7 daysLast 14 daysLast monthCustom

Last 7 days

Compare any window against the month

Net profit

$918.62

3.1%

94 priced orders · after $140.00 expenses

Revenue

$3,108.45

2.4%

gross sales incl. shipping

3 orders awaiting buying price · $135.93 of sales not in this profit yet

Profit margin

34.6%

0.4%

avg $9.77 per order

Orders

97

1.0%

97 orders

View orders

Refunds

$58.00

2 in period

View refunds

Outstanding right now — not tied to the periods above

3

Awaiting buying price · $135.93 of sales unpriced

2

Refunds need your answer · plus 1 awaiting the supplier

1

Returns awaiting your action · of 3 open on eBay

Settings

Workspace, team and integrations.

GeneralTeamConnectionsBillingActivity

Billing

What you are on, what you are using, and how to change it.

Your plan

Trial

on trialexpired

Your trial has ended. Your data is safe. New orders keep arriving for a few more days, then syncing pauses until you subscribe.

Usage

eBay accounts
1 / 1
Orders this month
412

Orders are unlimited on every plan.

Plans

MonthlyYearly
2 months free

Solo

One eBay account. Unlimited orders.

$14.99 / month

  • 1 eBay account
  • Unlimited orders
  • Full profit, fees and refund tracking
Choose Solo

Multi

Three eBay accounts, each in its own workspace. Unlimited orders.

$39.99 / month

  • 3 eBay accounts
  • Unlimited orders
  • Full profit, fees and refund tracking
Choose Multi

Prices are in USD and are the whole price — no VAT is added.

Your free trial has ended

Nothing has been lost — your orders are still syncing and your numbers are right behind this card. Pick a plan and carry on exactly where you left off.

Choose a plan Questions? support@baiord.com
LiveThe trial, playing on its own: the days left sit in the top bar on every page and turn amber near the end. When it ends nothing is deleted — your figures wait behind a card — and Choose a plan takes you to Billing.

Where you are in it

A pill in the top bar on every page reads Trial · 18 days left. From three days out it turns amber and a reminder appears on the dashboard once per sign-in. Your Billing page always shows the exact date.

If you ever want the authoritative number, that countdown is it — not this page.

What happens when it ends

Nothing is deleted. Not your orders, not your buying prices, not your months. This is the first thing people ask and the answer does not change.

Three things happen, in this order:

  1. The dashboard asks you to choose a plan. A card appears over it — "Your free trial has ended" — with your figures still visible behind it. The wording is honest about it: "Nothing has been lost — your orders are still syncing and your numbers are right behind this card."
  2. Orders keep arriving for a few more days. There is a short grace period after the trial date before syncing stops, so a weekend or a slow invoice does not cost you data.
  3. Then syncing pauses. New eBay orders stop importing. Everything already imported stays exactly as it is, readable and correct.

Subscribe at any point — including months later — and syncing picks up where it left off. Your workspace is not reset and you do not start again.

One real limit: eBay only serves fees, refunds and payouts for about 90 days. If an account is paused for longer than that, the fees for the gap are gone from eBay's side and cannot be recovered. Baiord tells you so rather than quietly averaging — see eBay fees.

Who can subscribe

Only the workspace owner. A non-owner sees "Only the workspace owner can choose a plan — ask them to open Billing."

One eBay account during the trial

A trial covers one eBay account. If you trade on several, you will need the Multi plan to give each one its own workspace. Baiord says so rather than letting you build something it then has to take away.

More in Account, plan and team

Plans and billingWhat each plan covers, how to change it, where invoices and cards live, and what a linked workspace is. Your team and what each role can seeFive roles, the exact permission table, and how to invite someone. A VA can price orders without seeing your profit. Workspace settings and activityEvery setting, what it changes, and the activity log that records anything affecting your books or your access. Notifications and alertsEverything Baiord will tell you about, what triggers it, and why an alert disappears once you have dealt with it.

Still stuck? A person reads every message.

Email support@baiord.com

Baiord connects to eBay through eBay's developer APIs with read-only permissions, approved on eBay's own sign-in page. It cannot list, end or reprice an item, message a buyer, issue a refund or move money, and it never sees your eBay password. You can withdraw its access at any time, from Baiord or from your eBay account.

Profit is what eBay reports — the sale, the postage your buyer paid, any discount you gave and every fee eBay charged — less the buying price you enter, with refunds, fee credits and supplier refunds on the order they belong to. Sales tax and VAT that eBay collects and remits are neither revenue nor cost. An order without a buying price is left out of profit until it has one.

Days and months start at midnight in your workspace's time zone — the zone eBay cuts your statements in, set from your marketplace. A refund counts in the month it arrived unless you choose the month of the original order.

Prices are in US dollars and are the whole price; no VAT is added. Each eBay account has its own workspace, so two sets of books never mix: Solo covers one account, Multi covers three.

Features are subject to change. Some features, such as Finance, are switched on per workspace.

eBay is a trademark of eBay Inc. Baiord is an independent product and is not affiliated with or endorsed by eBay Inc.

Product

How it works Features True profit Expense management Pricing Questions and answers

Get started

What Baiord does Creating your account Connecting eBay Your free trial Plans and billing Currency and time zone

Your team

Roles and permissions Workspace settings

Using Baiord

The Orders page Entering a buying price Pricing past orders Stock batches Refunds and returns Supplier refunds The dashboard The monthly P&L Reports and exports

Seller guides

eBay fees explained Profit after fees Refunds and fee credits Promoted Listings fees Payments on hold Sales tax and VAT Cost of goods Payouts vs profit All seller guides

Help

Help centre Profit looks wrong Orders are missing Figures don't match eBay Reconnecting eBay eBay fees Getting help from a person Support

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