You can bring in a VA to price orders, an accountant to read the numbers, or a manager to run the lot — each seeing only what their job needs.
The five roles
| Role | What it is for |
|---|---|
| Owner | Full control, including billing, eBay connections and the team itself. |
| Manager | Runs the operation day to day — everything except billing and the team. |
| VA | Enters buying prices, sees cost added by supplier, and answers refund questions. No profit or sales totals. |
| Accountant | Reads the numbers and manages expenses. Cannot touch orders or eBay. |
| Read-only | Sees everything the dashboard shows, changes nothing. |
The permission table
| Can… | Owner | Manager | VA | Accountant | Read-only |
|---|---|---|---|---|---|
| See the dashboard and profit totals | ✓ | ✓ | — | ✓ | ✓ |
| See orders | ✓ | ✓ | ✓ | ✓ | ✓ |
| Enter buying prices | ✓ | ✓ | ✓ | — | — |
| See cost added by date and by supplier | ✓ | ✓ | ✓ | ✓ | ✓ |
| Answer refund and return questions | ✓ | ✓ | ✓ | — | — |
| Manage products and stock batches | ✓ | ✓ | — | — | — |
| Manage business expenses | ✓ | ✓ | — | ✓ | — |
| Download reports | ✓ | ✓ | — | ✓ | ✓ |
| See analytics | ✓ | ✓ | — | ✓ | ✓ |
| Connect and manage eBay accounts | ✓ | ✓ | — | — | — |
| Invite and manage the team | ✓ | — | — | — | — |
| Workspace settings and billing | ✓ | — | — | — | — |
This is not a description of the rules — it is generated from the rules the server actually checks, and the same table is printed inside the app. Pages a role cannot open are hidden from their sidebar rather than bouncing them.
The VA role is the interesting one. A VA can price your orders and answer refund questions, and can see what was spent with which supplier — but cannot see the dashboard, your profit, your analytics or your reports. You can hand over the data entry without handing over your margins.
And an Accountant deliberately cannot enter buying prices or touch your eBay connection. They read the numbers and manage expenses.
Inviting someone
- Settings → Team, as the owner.
- Enter their Email and pick a Role. The role's description appears underneath as you choose, so you can see what you are granting.
- Press Invite.
They get an email, and the link is copied to your clipboard too — a useful fallback when an invite lands in a spam folder. Invitations are good for 7 days, and inviting the same address again replaces the earlier one.
You cannot invite an Owner; there is one per workspace.
Pending invitations
Each has three buttons: resend the email (same link, expiry rolled forward another 7 days), copy the link, or revoke it.
An invite only works for the email address it was sent to. If they signed up with a different address, revoke it and send a new one to the address they actually used.
Changing a role, or removing someone
Role is a dropdown on their row. You cannot change your own role, and the Owner's role cannot be changed. Removing someone is the bin icon — immediate, with no confirmation step, so be deliberate.
Every invite, join, role change and removal is written to Settings → Activity, which cannot be edited.
Ownership
There is no self-serve way to transfer ownership of a workspace or to leave one. If you need either, ask support.