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The Orders page

Every tab, filter, column and keyboard shortcut on the screen you will spend the most time on.

On this page

The tabs Date range The filter chips The columns Showing and hiding columns Search Keyboard Pagination

Orders is where your eBay sales arrive and where you give them their buying price. The header says it plainly: enter the supplier buying price, and profit and analytics update automatically.

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Month to date
$3,912.47net profit
409 of 412 priced99%
Support Settings eBay: patik_store
Patik Store Search orders, SKUs, buyers…⌘K 3 PR

Orders

Enter the supplier buying price — profit and analytics update automatically.

Price past orders Spreadsheet mode Import costs from spreadsheet
All timeToday7 days14 daysMonth to dateLast monthCustom
Awaiting dispatch3Past dispatch deadline0 Dispatched on time1,210Dispatched late0 In transit18Delivered1,192 Dispatched without tracking0Made a loss1
All1,284Awaiting cost3Refunded2Returned1Cancelled
ColumnsOrder, buyer, SKU, tracking…
OrderDateBuyerProductQtySoldFeesCostProfitMarginStatus
12-13251-0987629 Octd_mccabe USB-C Car Charger, 67 W(CCH-67)1 $34.99$6.67 $12.95 $15.37 43.9%
26-09918-1120429 Octsarah.lou Thermal Label Printer 4×6(TLP-46)1 $89.00$16.14 Add cost — —
08-10477-3195228 Octdkowalski Phone Tripod Stand, 160 cm(TRP-160)1 $18.49$6.36 $12.60 −$0.47 -2.5%
21-13302-7712028 Octj_okafor Wireless Doorbell, 2 receivers(WDB-2)1 $27.95$4.11 Add cost — —
03-11482-2271027 Octtomwright_9 Silicone Watch Strap 22 mm(SWS-22)2 $18.98$3.46 Add cost — —
17-12093-4041826 Octemma-reads LED Desk Lamp, dimmable(LDL-01)1 $24.99$4.74 $11.20 $9.05 36.2%

↑ ↓ to move, / to search

03-11482-22710Awaiting cost

Tom Wright · 27 Oct 2026

Silicone Watch Strap 22 mm

SKU SWS-22 · 2 × $9.49 · sold 64×

Buying price

Last $2.25⌥1Avg $2.18⌥2
Cost per unit 0.00 × 2 units = $0.00
Supplier
Northgate Supply CoMeridian Wholesale
Supplier order # optional
Save & next ⏎

Buying-price history

No buying price entered yet.

Profit breakdown

Revenue
$18.98
Final value fee
−$2.86
Per-order fee
−$0.60
Cost of goods
not entered
Profit
—
21-13302-77120Awaiting cost

Jide Okafor · 28 Oct 2026

Wireless Doorbell, 2 receivers

SKU WDB-2 · 1 × $27.95 · sold 41×

Buying price

Last $9.80⌥1Avg $10.15⌥2
Cost per unit 0.00
Supplier
Northgate Supply CoCastleton Trading
Supplier order # optional
Save & next ⏎

Buying-price history

No buying price entered yet.

Profit breakdown

Revenue
$27.95
Final value fee
−$3.71
Per-order fee
−$0.40
Cost of goods
not entered
Profit
—
26-09918-11204Awaiting cost

Sarah Lou · 29 Oct 2026

Thermal Label Printer 4×6

SKU TLP-46 · 1 × $89.00 · sold 23×

Buying price

Last $58.40⌥1Avg $57.95⌥2High $61.00⌥3
Cost per unit 0.00
Supplier
Meridian WholesaleCastleton Trading
Supplier order # optional
Save & next ⏎

Buying-price history

No buying price entered yet.

Profit breakdown

Revenue
$89.00
Final value fee
−$11.84
Per-order fee
−$0.40
Promoted listing
−$3.90
Cost of goods
not entered
Profit
—
LiveThe Orders page, playing on its own: the Awaiting cost tab narrows to what needs a price, the Made a loss chip finds the order in the red, and a search that matches exactly one order opens it.

The tabs

TabWhat is in it
AllEvery order. This is the default.
Awaiting costOrders with no buying price yet. This is your queue, and its count turns amber when it is not empty.
RefundedOrders with at least one refund.
ReturnedOrders with at least one return.
CancelledOrders eBay cancelled.

All is the default on purpose. The queue used to be, and sellers read it as data loss — you price an order, refresh, and it has vanished from the screen you were looking at. It had simply moved off the queue.

A cancelled order appears on the Cancelled tab only. eBay refunds the buyer when an order is cancelled, but listing it as a refund would be misleading: nothing went wrong, and there is no supplier money to chase.

Date range

Pills across the top: All time (the default), Today, 7 days, 14 days, Month to date, Last month, and Custom for an explicit From and To. Both dates in a custom range are included. "Today" means today in your workspace's time zone, not your laptop's.

The filter chips

A second row of chips narrows by dispatch and delivery. Each shows a count, and chips with nothing in them stay visible and greyed rather than disappearing — a filter that vanishes when it is empty makes you wonder whether you imagined it.

  • Awaiting dispatch — not sent yet
  • Past dispatch deadline — not sent, and eBay's dispatch-by date has passed
  • Dispatched on time / Dispatched late
  • In transit / Delivered
  • Dispatched without tracking
  • Made a loss — profit below zero, and only where the fees are actually known

Clicking an active chip clears it. Picking a chip also switches you back to the All tab, since the chips cut across tabs.

The columns

ColumnWhat it is
OrderThe eBay order number. This one cannot be hidden.
DateWhen it was ordered. A refunded or returned order shows both dates.
BuyerThe eBay buyer username.
ProductThe first line's title and SKU, with "+N" when the order has more.
QtyUnits across the whole order.
SoldWhat the buyer paid, including the postage they were charged.
FeesWhat eBay charged. May read unavailable — see below.
CostWhat you paid your supplier. Reads Add cost in amber while empty.
Supplier order #Your own supplier reference, with a one-click copy button. Hidden by default.
ProfitGreen at or above zero, red below, a dash while the cost is missing.
MarginProfit as a percentage of the sale.
StatusA delivery icon, plus badges for refund, claim, return and cancelled.

Fees reading "unavailable". eBay's Finances ledger only covers about the last 90 days. On an order older than that with no fees imported, Baiord says unavailable rather than showing zero — because a zero would quietly inflate that order's profit. Hovering explains it on the row.

Showing and hiding columns

The Columns button opens a checkbox per column, and the menu stays open so you can change several at once. Only Supplier order # is hidden to begin with.

Your choice is remembered per browser, not per account — it will not follow you to another computer or phone.

Search

The box says "Order, buyer, SKU, tracking…" and in fact matches rather more than that: the eBay order number, the older-style order number, the buyer's username and name, a line's SKU, a line's title, a tracking number, and your supplier order number. Press / anywhere on the page to jump into it, Enter to search, Escape to clear.

If a search matches exactly one order, Baiord opens it for you.

Keyboard

  • ↑ ↓ (or j / k) move between rows
  • / focuses search
  • Enter in the buying-price box saves and moves to the next order waiting

Shortcuts are ignored while you are typing in a field, so they never fight with what you are entering.

Pagination

The footer reads "1–50 of 312" with 30, 50 or 100 per page; 50 is the default. Every page is a real link, so the back button works and you can send someone a link to page three of a filtered view. Changing a filter resets you to page 1; your per-page choice sticks.

More in Orders and buying prices

Entering a buying priceThe single thing Baiord needs from you, how the suggestion chips work, what happens on multi-product orders, and why cancelled orders take no price. Pricing a backlog of ordersThe Price past orders screen: one price per product across a whole date range, with price breaks, and a preview before anything is written. Spreadsheet modeA grid of unpriced orders you can type and paste into, with fill-down and per-row saving. Importing buying prices from a spreadsheetIf you kept your orders in a sheet before Baiord, upload it and let Baiord match the eBay order numbers. What the file needs, and what every row status means.

Still stuck? A person reads every message.

Email support@baiord.com

Baiord connects to eBay through eBay's developer APIs with read-only permissions, approved on eBay's own sign-in page. It cannot list, end or reprice an item, message a buyer, issue a refund or move money, and it never sees your eBay password. You can withdraw its access at any time, from Baiord or from your eBay account.

Profit is what eBay reports — the sale, the postage your buyer paid, any discount you gave and every fee eBay charged — less the buying price you enter, with refunds, fee credits and supplier refunds on the order they belong to. Sales tax and VAT that eBay collects and remits are neither revenue nor cost. An order without a buying price is left out of profit until it has one.

Days and months start at midnight in your workspace's time zone — the zone eBay cuts your statements in, set from your marketplace. A refund counts in the month it arrived unless you choose the month of the original order.

Prices are in US dollars and are the whole price; no VAT is added. Each eBay account has its own workspace, so two sets of books never mix: Solo covers one account, Multi covers three.

Features are subject to change. Some features, such as Finance, are switched on per workspace.

eBay is a trademark of eBay Inc. Baiord is an independent product and is not affiliated with or endorsed by eBay Inc.

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