Features Pricing FAQ Help
Log in Connect your eBay
Help / Your eBay connection

Disconnecting an eBay account

What disconnecting stops, the choice you are given about the orders already imported, and what comes back if you reconnect.

On this page

The choice you are given Reconnecting afterwards Orders left behind Withdrawing access from eBay's side

Disconnecting stops Baiord importing from that eBay account. It does not touch anything on eBay — your listings, orders and payouts are unaffected, because Baiord's access was read-only in the first place.

app.baiord.com/patik-store/settings/connections
Dashboard
Sell
Orders3Refunds & Returns2ProductsSuppliers
Money
FinanceExpenses
Understand
AnalyticsReportsInsights
Month to date
$3,912.47net profit
409 of 412 priced99%
Support Settings eBay: patik_store
Patik Store Search orders, SKUs, buyers…⌘K 3 PR

Settings

Workspace, team and integrations.

GeneralTeamConnectionsBillingActivity

1,284 orders from disconnected accounts

These came from eBay accounts that were disconnected with their orders kept. They still count on your dashboard and in your reports, along with those accounts' eBay charges. Removing them clears both, and keeps any order you added a buying price or note to.

Remove them

Orders held from 15 Oct 2026

Orders eBay created before this date stay out of Baiord for good — a fee change or a refund on one never brings it in. Orders already held keep updating whatever their date. The date can move earlier, never later.

Move start date…

patik_storeConnected

United States · last sync 2 min ago

Sync now Reconnect

Recent sync activity

2 min agoincremental3 orders
7 min agoincremental0 orders
12 min agoincremental2 orders
14 d agobackfill1,284 orders

Your Solo plan covers 1 connected eBay account, and it's connected. To run more, upgrade your plan.

No eBay account connected

Connect your eBay seller account to import orders, fees, refunds and returns automatically. Baiord only ever reads your data.

Connect eBay account

Disconnect patik_store?

Baiord stops importing from this account. Choose what happens to the orders it already brought in.

  • Remove its orders takes them, and the account's own eBay charges such as its store subscription, out of your dashboard and reports. Orders you added a buying price or note to are kept. Everything else comes back from eBay if you connect the account again.
  • Keep its orders leaves them in this workspace, still counted in your totals.
Keep its ordersRemove its orders
LiveDisconnecting, playing on its own: the dialog asks what should happen to the orders already imported. Keep its orders leaves them counted in your figures; Remove its orders takes them out, except any you priced or noted. Either way nothing on eBay changes.

The choice you are given

Settings → Connections → the bin icon → "Disconnect {username}?". Baiord then asks what should happen to the orders it already brought in, and this is the part worth reading before you press anything:

OptionWhat happens
Keep its orders The orders stay in the workspace and keep counting in your profit, months and reports. Nothing new imports. This is the right choice if those months are part of your books.
Remove its orders The orders go, along with that account's own eBay charges such as its store subscription. Orders carrying a buying price or a note are kept — Baiord will not throw away work you typed. Everything removed comes back if you reconnect the account.

Removing orders changes past month totals, because those orders were part of them. If you have already reported a month, keep the orders.

Reconnecting afterwards

Reconnecting the same eBay account re-imports from your workspace's start date, so anything that was removed comes back and anything that was kept is simply refreshed. Buying prices on kept orders are still there.

Orders left behind

If you disconnected with Keep its orders and later change your mind, the connections page shows a card — "{n} orders from disconnected accounts" — with a Remove them button. Same rules: orders with a buying price or a note stay.

Withdrawing access from eBay's side

You can also remove Baiord from your eBay third-party application permissions. That stops the imports just as effectively, but Baiord finds out the next time it tries to sync and marks the account reconnect needed rather than disconnected — so you get the alert and the email. If you mean to leave, disconnect in Baiord; it is the tidier door.

More in Your eBay connection

Connecting your eBay accountWhere the button is, what eBay asks you to approve, and what happens in the first few minutes afterwards. What Baiord can and cannot doBaiord's eBay access is read-only. What that covers, what it rules out, and how your connection is stored. Choosing how far back Baiord importsYour start date decides which eBay orders Baiord holds. Why it defaults to 14 days, why 90 is the limit, and why it only moves earlier. How syncing works, and how oftenWhat runs every five minutes, what runs every few hours, why fees arrive after orders, and what Sync now actually does.

Still stuck? A person reads every message.

Email support@baiord.com

Baiord connects to eBay through eBay's developer APIs with read-only permissions, approved on eBay's own sign-in page. It cannot list, end or reprice an item, message a buyer, issue a refund or move money, and it never sees your eBay password. You can withdraw its access at any time, from Baiord or from your eBay account.

Profit is what eBay reports — the sale, the postage your buyer paid, any discount you gave and every fee eBay charged — less the buying price you enter, with refunds, fee credits and supplier refunds on the order they belong to. Sales tax and VAT that eBay collects and remits are neither revenue nor cost. An order without a buying price is left out of profit until it has one.

Days and months start at midnight in your workspace's time zone — the zone eBay cuts your statements in, set from your marketplace. A refund counts in the month it arrived unless you choose the month of the original order.

Prices are in US dollars and are the whole price; no VAT is added. Each eBay account has its own workspace, so two sets of books never mix: Solo covers one account, Multi covers three.

Features are subject to change. Some features, such as Finance, are switched on per workspace.

eBay is a trademark of eBay Inc. Baiord is an independent product and is not affiliated with or endorsed by eBay Inc.

Product

How it works Features True profit Expense management Pricing Questions and answers

Get started

What Baiord does Creating your account Connecting eBay Your free trial Plans and billing Currency and time zone

Your team

Roles and permissions Workspace settings

Using Baiord

The Orders page Entering a buying price Pricing past orders Stock batches Refunds and returns Supplier refunds The dashboard The monthly P&L Reports and exports

Seller guides

eBay fees explained Profit after fees Refunds and fee credits Promoted Listings fees Payments on hold Sales tax and VAT Cost of goods Payouts vs profit All seller guides

Help

Help centre Profit looks wrong Orders are missing Figures don't match eBay Reconnecting eBay eBay fees Getting help from a person Support

Company

Baiord Affiliate programme Create an account Log in

Legal

Privacy Terms Cookies

Free eBay profit calculator

All eBay sitesUSAUKCanadaAustraliaIrelandGermanyFranceItalySpainNetherlandsBelgiumAustriaSwitzerlandPoland

Works with eBay in 18 countries

  • US
  • UK
  • Germany
  • Australia
  • Canada
  • France
  • +12 more
Connect your eBay

Copyright © 2026 Baiord. All rights reserved. | Privacy | Terms | Cookies | Help centre

Back to top ↑