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Importing your eBay listings

Your full active listing catalogue, including items that have never sold. What to turn on, and the three reasons it can come back empty.

On this page

Turning it on Importing If it comes back empty How listings match your products Not matched

By default Baiord knows about the products you have sold, because products are built from orders. Turning on warehouse inventory imports your full active listing catalogue as well — including items that have never sold — with price, SKU, quantity available and sold, listing type and image.

app.baiord.com/patik-store/products?tab=listed
Dashboard
Sell
Orders3Refunds & Returns2ProductsSuppliers
Money
FinanceExpenses
Understand
AnalyticsReportsInsights
Month to date
$3,912.47net profit
409 of 412 priced99%
Support Settings eBay: patik_store
Patik Store Search orders, SKUs, buyers…⌘K 3 PR

Products

Built automatically from your orders — cost history here powers the buying-price suggestions.

AllListed on eBay47Not matched6On the return shelf4Running low3
patik_storelast imported 12 h ago
Sync listings
ListingSKUProductPriceAvailableSoldUnit costStock value
Brushed Steel Kettle 1.7 L
KTL-17BBrushed Steel Kettle 1.7 L$44.9956212$18.40$1,030.40
Silicone Watch Strap 22 mm — Black
SWS-22Silicone Watch Strap 22 mm$9.49112641$2.10$235.20
Thermal Label Printer 4×6, USB
TLP-46Thermal Label Printer 4×6$89.001923$58.40$1,109.60
Bamboo Bath Mat, non-slip
BBM-60Not matched$32.99240——
LED Desk Lamp, dimmable
LDL-01LED Desk Lamp, dimmable$24.993188$11.20$33.60
LiveListings, playing on its own: Sync listings imports your active eBay catalogue — including items that have never sold, which arrive as Not matched because products are built from orders. It also runs by itself twice a day.

Turning it on

It is a one-time question on the dashboard, for the workspace owner: "Do you want to manage your warehouse inventory in Baiord?" It is also in Settings → General as Warehouse inventory.

Turning it on adds the Listed on eBay and Not matched tabs, and the stock and stock-value columns, to your Products page. It needs a one-time eBay reconnect to grant listing access — see below.

Importing

Active listings sync on their own every 12 hours. To pull them now, the bar at the top of the Listed tab shows each eBay account, when its listings were last imported (or "never imported"), and a Sync listings button. Listings appear a few seconds later.

If it comes back empty

ReasonFix
Your connection predates listing access. eBay only grants a new permission on a fresh sign-in, so an account connected before Baiord read listings does not have it. An amber warning says "Reconnect to grant listing access". Press Reconnect — about thirty seconds, and no data is affected.
Nothing has been imported yet. Press Sync listings, or wait for the twice-daily pass.
It is the sample connection. Demo data has no real listings. Connect a real eBay account.

Listings are also skipped while an account needs reconnecting or the plan has lapsed.

How listings match your products

Each listing is matched to a product by SKU first, then eBay item number. A match Baiord makes automatically sets the link; a match you make by hand survives every later import, so a correction is never undone.

A matched listing's stock counts on that product's row, and its unit cost defaults to the product's last buying price.

A listing Baiord stops seeing is marked ended rather than deleted, so what you once listed stays part of your history.

Not matched

Active listings with no product row yet. Products come from orders, so anything that has never sold has none. Use Create products to make them all at once, or match one by hand to a product you already have.

More in Products, stock and suppliers

Your productsYour catalogue is built from your orders, not typed in. What each column means, and what the tabs are for. Stock batches: costing orders automaticallyRecord what you paid for a restock once, and orders from that day on cost themselves oldest-stock-first. The rules in full. Where your buying money wentThe Suppliers page is a buying report, not an address book: how much cost went on, to which supplier, on which day, entered by whom.

Still stuck? A person reads every message.

Email support@baiord.com

Baiord connects to eBay through eBay's developer APIs with read-only permissions, approved on eBay's own sign-in page. It cannot list, end or reprice an item, message a buyer, issue a refund or move money, and it never sees your eBay password. You can withdraw its access at any time, from Baiord or from your eBay account.

Profit is what eBay reports — the sale, the postage your buyer paid, any discount you gave and every fee eBay charged — less the buying price you enter, with refunds, fee credits and supplier refunds on the order they belong to. Sales tax and VAT that eBay collects and remits are neither revenue nor cost. An order without a buying price is left out of profit until it has one.

Days and months start at midnight in your workspace's time zone — the zone eBay cuts your statements in, set from your marketplace. A refund counts in the month it arrived unless you choose the month of the original order.

Prices are in US dollars and are the whole price; no VAT is added. Each eBay account has its own workspace, so two sets of books never mix: Solo covers one account, Multi covers three.

Features are subject to change. Some features, such as Finance, are switched on per workspace.

eBay is a trademark of eBay Inc. Baiord is an independent product and is not affiliated with or endorsed by eBay Inc.

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