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Where your eBay money is

Your eBay balance, what is on hold and when it frees up, payouts to your bank, and the difference between cash and profit.

On this page

Cash is not profit The four balances Cash flow Becoming available Payouts If you are paid in a different currency Just switched it on?

The Finance page answers a different question from the rest of Baiord. Not "what did I make" but "where is my money" — what eBay holds, what has reached your bank, and what moved.

app.baiord.com/patik-store/finance
Dashboard
Sell
Orders3Refunds & Returns2ProductsSuppliers
Money
FinanceExpenses
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Month to date
$3,912.47net profit
409 of 412 priced99%
Support Settings eBay: patik_store
Patik Store Search orders, SKUs, buyers…⌘K 3 PR

Finance

Where your eBay money is, what has reached your bank, and what changed — with every movement accounted for.

Export payouts

Balance as of 4 min ago.

Available

$1,284.60

Withdrawable to your bank now

On hold

$612.35

Matches eBay’s figure ✓

Processing

$87.40

Clearing into available

Total in eBay

$1,984.35

Available + on hold + processing

Cash flow

How money moved through your account · Month to date.

Month to dateLast monthLast 14 daysLast 7 days

Sales in

$11,214.30

net of eBay's selling fee

eBay fees

−$418.90

ads, postage, regulatory

Refunds & disputes

−$270.85

returned to buyers

Net into balance

$10,524.55

what your balance gained

Paid to bank

$9,840.00

reached your account

Becoming available

When held funds free up — eBay releases about two days after delivery.

Clearing soon 14 payments
$398.20
Awaiting delivery 9 payments
$201.75
Held longer than usual 1 payment
$12.40

Payouts to your bank

DateAmountStatusToTxns
28 Oct$1,420.00Succeeded****482137
21 Oct$2,860.00Succeeded****482174
14 Oct$2,940.00Succeeded****482179
7 Oct$2,620.00Succeeded****482168
LiveFinance, playing on its own: what is available, on hold and on its way, then the cash flow for this month against last — sales in, fees, refunds, what your balance gained and what reached your bank. Cash, not profit: the two are not meant to match.

Finance is switched on per workspace. If you do not see it in the sidebar, it is not enabled for yours — ask support.

Cash is not profit

This is the thing to hold on to. Your eBay balance moves when money moves; your profit moves when a sale happens and a cost is known. They will never match, and they are not supposed to. A payout of last month's sales lands in this month's bank; a sale made today may be held for a week.

The four balances

TileWhat it is
AvailableWithdrawable to your bank now
On holdHeld by eBay, releasing as orders are confirmed delivered
ProcessingClearing into available
Total in eBayAll three added up

The On hold tile says whether it matches eBay's own figure. When it does, you get a tick; when it does not, the breakdown underneath shows you every held payment, which order it belongs to and how long it has been held.

Cash flow

Five figures for the window you pick: Sales in (net of eBay's selling fee), eBay fees (ads, postage, regulatory), Refunds & disputes, Net into balance, and Paid to bank.

Net into balance is the exact sum of every non-payout movement, not the three headline lines added up — so it ties out even when something unusual appears in your ledger.

Becoming available

When your held funds free up. eBay releases about two days after delivery, and the rows split into Clearing soon, Awaiting delivery and Held longer than usual — the last one being the one to look at.

Payouts

Date, amount, status, the bank account it went to (last four digits) and how many transactions it covered. Up to 300 rows on screen; Export payouts gives you the lot as a CSV.

If a payout failed, a red alert says so: "£X bounced back to your eBay balance — usually a bank-detail mismatch. Worth checking your payout account on eBay." Baiord cannot fix this for you — it is read-only — but it will not let it pass unnoticed either.

If you are paid in a different currency

Where eBay pays you in one currency and your orders are in another, a banner explains it: sales, fees and refunds use eBay's own amounts, while balances and payouts are marked with a ≈ and converted at eBay's own rate over the last 30 days. The rate is printed so you can check it.

Just switched it on?

You will see "Fetching your finances from eBay" for a few minutes. No reconnect is needed — it uses the finances permission you already granted. The "Recently released" panel stays empty until Baiord has watched its first held-to-available transition, which is a few days.

More in Profit, fees and reports

How profit is calculatedThe exact formula, every term in it, and the two conditions an order must meet before it counts. eBay fees: where they come fromWhich fees Baiord reads, why they arrive after the sale and sometimes change, and what the 90-day ledger limit means for old orders. Reading the dashboardThe two period panels, the profit breakdown, what the outstanding counts mean, and your eBay account health. Expenses and true net profitWhich costs eBay bills import themselves, which you add, and why a 7-day window shows a fraction of the month's expenses.

Still stuck? A person reads every message.

Email support@baiord.com

Baiord connects to eBay through eBay's developer APIs with read-only permissions, approved on eBay's own sign-in page. It cannot list, end or reprice an item, message a buyer, issue a refund or move money, and it never sees your eBay password. You can withdraw its access at any time, from Baiord or from your eBay account.

Profit is what eBay reports — the sale, the postage your buyer paid, any discount you gave and every fee eBay charged — less the buying price you enter, with refunds, fee credits and supplier refunds on the order they belong to. Sales tax and VAT that eBay collects and remits are neither revenue nor cost. An order without a buying price is left out of profit until it has one.

Days and months start at midnight in your workspace's time zone — the zone eBay cuts your statements in, set from your marketplace. A refund counts in the month it arrived unless you choose the month of the original order.

Prices are in US dollars and are the whole price; no VAT is added. Each eBay account has its own workspace, so two sets of books never mix: Solo covers one account, Multi covers three.

Features are subject to change. Some features, such as Finance, are switched on per workspace.

eBay is a trademark of eBay Inc. Baiord is an independent product and is not affiliated with or endorsed by eBay Inc.

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